Indemnity Department

Our prime dignity in the given segment is facilitating fast and full reimbursement for you. It is provided by a complex of services we offer in two key sectors: motor vehicle damage indemnification and property damage indemnification.

Claim settlement for traffic accidents:

  1. We categorize the insured event: define which type of insured perils the event falls into, immediately inform you on the necessity to call the traffic inspection, promptly summon the traffic inspector using our “hot-line”.
  2. Our specialists enter the scene of the traffic accident themselves, because arrival of emergency commissioners allows the insurance company to find reasons for refusal and protract the indemnity process.
  3. We take care of communication with the law machinery following the traffic accident.
  4. We assist you in evaluating the loss right after the traffic accident.
  5. We independently complete the set of documents required for claim settlement.
  6. We provide you with a personal claim specialist.
  7. We hasten the process of bureaucracy inside the insurance company’s hierarchy.
  8. We confirm the fact of reimbursement by the insurer.
  9. We coordinate the bills of maintenance stations with insurance company’s calculations.
  10. We control the urgency of repair works by the maintenance station.

Claim settlement for property damage

  1. We inform an insurance company on the event of claim.
  2. We provide timely inspection of the site of occurrence.
  3. We provide the preliminary assessment of whether the event is an insured one.
  4. We bring your outgoing documents to conformity with the insurance policy and indemnity procedures.
  5. We edit the outgoing documents upon your request.
  6. We hasten the loss adjustment and its results.
  7. We speed up the process of claim settlement after receiving the set of documents.
  8. We exert influence upon an insurance company, using the total portfolio of gross written premiums placed by BritMark.
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